With MKW Insurance Brokers, you have a claims advocate on your side. That means someone to help you through the process if you need to claim – to make claiming on your cover easier.

And because we work for you, and not the insurers, we can work hard to get the right result for you and your business.

Expert advice

You can count on us to help long after you’ve arranged your insurance. So if you need to make a claim, you can contact us for advice on your situation.

Faster claims

We know how claims handling works, and can help make sure yours is resolved as quickly and efficiently as possible. We can help with the paperwork and follow up on delays – so you can get on with running your business.

Better outcomes

MKW works with your insurer, and any third-party valuers, repairers or specialists, to achieve a positive outcome for your claim. And as a MKW Insurance Broker client, you can feel confident that you have the strength of Australasia’s largest general insurance broker network Steadfast behind you.

It is our firm belief that the value of any Insurance Programme lies in its ability to respond quickly and efficiently to claims – and over the years, we have proven our ability to design programmes that achieve this result.

We are on call 24 hours, 7 days a week to assist any of our clients through the claims process. We are committed to supporting you in your time of need. And although we hope you never have to use your policies, in the event of the unexpected we’ll do everything possible to ensure your maximum benefit is realised.

Need to make a claim or have a query about an existing claim?

Phone 02 9746 6273 or email insurance@mkwib.com.au

Urgent after-hours assistance

if you require urgent after-hours assistance please contact your insurer directly from the list below.