Commercial Property Owners Insurance for every building you hold.
Cover for retail, industrial, office and mixed-use buildings across Sydney and the Central Coast — from a single shopfront to an ISR-rated portfolio.
Cover built around the way your building earns.
Commercial property owners insurance protects three things at once: the building, the income it produces, and your liability as the owner of it.
A landlord's exposure is not the tenant's. Your policy has to answer for the structure and the owner's fixtures, for the rent while the building cannot be occupied, and for the claim brought by someone injured on the property — whether or not the tenant is insured at all.
We write that cover as a commercial property package or, where the values or the risk warrant it, as an Industrial Special Risks (ISR) policy. From a small retail shop to the largest industrial warehouse, the advice is the same: tailored, direct and in your interests.
Property owners we work with.
If you own the building and someone else trades from it — or you trade from it yourself — this is the programme that sits over the asset.
Retail & Shopping Strips
Shopfronts, strip centres and neighbourhood retail with a mix of food, services and specialty tenants.
Industrial & Warehouse
Warehouses, factory units, workshops and transport depots, whether leased out or owner-occupied.
Office & Commercial
Standalone offices, small office blocks and suburban commercial buildings held as investments.
Mixed-Use & Multi-Tenanted
Ground-floor retail with residential or accommodation above, and buildings carrying several unrelated tenancies.
Vacant & Transitional
Buildings between tenants, under refurbishment, or held pending redevelopment — where mainstream appetite thins out.
Portfolios & ISR Risks
Several properties consolidated onto one programme, or a single asset that warrants an Industrial Special Risks policy.
What commercial property owners insurance covers
We will protect your investment from potential risks with a range of coverage options, built as one programme over the asset rather than a collection of separate policies.
Sections we build into a property owners programme
- Property damage to the building
- Loss of rent and loss of income
- Theft of owner's fixtures, fittings and contents
- Commercial rent default
- Glass
- Machinery and electronic equipment breakdown
- Property owners liability
- Removal of debris and professional fees
Usually the owner's responsibility
- The building, structure and common areas
- Owner's fixtures, fittings and plant
- Rent lost while the building cannot be occupied
- Liability arising from ownership of the premises
- Glass in shopfronts, doors and internal partitions
Usually not covered by the owner's policy
- The tenant's stock, contents and fit-out
- The tenant's own legal liability
- Wear, tear and gradual deterioration
- Faulty workmanship and pre-existing defects
- Undeclared changes in tenant activity or vacancy
This is a general guide only. What is and is not covered is decided by the policy wording and schedule your insurer issues — read them, and ask us about anything that is not clear.
What we look at when we place your cover
Insurers price a commercial building on how it is built, how it is protected and who is trading inside it. Most declines we see are presentation problems, not risk problems.
The detail that moves the premium
- Construction and materials — including expanded polystyrene (EPS) panel, timber framing and any combustible cladding
- Fire protection — sprinklers, hydrants, alarms, extinguishers and the maintenance record behind them
- Security — perimeter, lighting, monitored alarms and after-hours access
- Tenant mix — food preparation, mechanical trades, gyms, spray painting and anything that changes the fire or liability profile
- Occupancy and vacancy — how long the building has been empty, why, and how it is being secured
- Natural perils — flood, storm surge and bushfire exposure at the specific address
- Claims history — what happened, and what was done afterwards so it does not happen again
Appetite varies enormously between insurers, and it moves from year to year. A building one insurer will not look at is often written on ordinary terms by another. We have the expertise you require, with access to direct insurers, underwriting agencies and — through the Steadfast Network — specialist and global markets, so a difficult building is put in front of the underwriters who actually write it.
When an Industrial Special Risks policy is the better fit
A packaged commercial property policy suits most single buildings. Where the declared values are large, the tenancy is complicated or the asset simply does not fit a package, an Industrial Special Risks (ISR) policy is usually the better instrument.
The difference is the starting point. A package policy responds to the events it names. An ISR policy is written on an all risks basis — physical loss or damage is covered unless the policy excludes it — with a material damage section and a consequential loss section sitting together. Limits are higher, sub-limits and extensions are negotiated rather than fixed, and the risk is underwritten individually instead of rated off a table.
Underinsurance is the problem we see most
On commercial property claims the argument is far more often about the sum insured than about an exclusion.
A replacement sum insured is not the market value, and it is not the figure from five years ago indexed a little. It has to carry demolition and removal of debris, professional fees, the cost of rebuilding to the codes and standards that apply now rather than when the building went up, and escalation across the time it takes to reinstate. Where the sum insured is materially below the value at risk, a co-insurance or average clause can reduce even a partial claim proportionally — so a half insured building can produce a half paid claim.
Three questions worth answering before renewal
- When was the building sum insured last assessed by something other than an index?
- Does the indemnity period on loss of rent reflect how long reinstatement would really take, including approvals?
- Does the policy respond to the cost of complying with current building codes, and to what limit?
Start with our commercial building cost calculator and our sum insured calculators, and read our explanation of co-insurance and the average clause so you can see how the arithmetic works at claim time. As a Steadfast Network broker we can also point you towards valuation specialists where a professional valuation is the right answer.
Other policies to consider.
The following are examples of the kind of protection property owners commonly need alongside the building programme.
Landlords Residential
Residential Strata
Cyber Risks
Management Liability
Workers Compensation
Contract Works & Refurbishment
Commercial Motor
Why use a specialist broker for commercial property owners insurance?
MKW Insurance Brokers has been placing property owner programmes since 1983 — built on trust, representing and supporting our loyal clients over the years.
Four Decades On Property Risks
Established in 1983 and still principal led. The same standard of advice applies to the small retail shop and the largest industrial warehouse.
Access Beyond The Mainstream
Direct insurers, underwriting agencies and, through the Steadfast Network, specialist and global capacity for buildings the mainstream market will not write.
The Risk Presented Properly
We build the submission around construction, protection, tenancy and maintenance, so the underwriter prices the building as it actually is.
Claims Handled By Us
We manage the claim with the insurer and the loss adjuster on your behalf, and we say so plainly when an insurer is not meeting its obligations.
Portfolios On One Programme
Several buildings consolidated onto one policy with one renewal date, one broker, and one set of sums insured to review each year.
Tested At Every Renewal
We market the risk rather than rolling the invitation, and we show you what the market came back with before you decide.
Commercial property owners insurance FAQs
It covers the building and the owner's fixtures against damage, the rent or income lost while the property cannot be occupied, and your liability as owner if someone is injured or their property is damaged at the premises. Sections such as glass, theft of owner's contents, machinery and electronic equipment breakdown and commercial rent default are added where they are relevant to the building. The exact scope is set by the wording and schedule your insurer issues.
A package policy responds to the events it names, with limits and sub-limits largely set by the insurer. An Industrial Special Risks policy is written on an all risks basis — loss or damage is covered unless the policy excludes it — across a material damage section and a consequential loss section, with limits and extensions negotiated for the asset. ISR is generally the right conversation where declared values are substantial, where several properties sit under one programme, or where the risk does not fit a packaged product.
There is no useful average. Premium is driven by the sum insured, the construction and fire protection, the location and its exposure to flood, storm and bushfire, the trades operating in the tenancies, the claims history and the excess you are prepared to carry. Two buildings in the same street can rate very differently because of what is happening inside them. Send us the schedule and the building details and we will quote it properly.
Generally the tenant insures their own stock, contents, fit-out and liability, and the owner insures the building, the owner's fixtures and the owner's liability. Where the line falls depends on the lease, and leases are not consistent — a fit-out paid for by the tenant may still become the owner's property. Read the lease against the policy, and ask your tenants for a certificate of currency each year.
Usually yes, but not always in the mainstream market. Takeaway food, mechanical workshops, spray painting, gyms and recycling operations all change the fire or liability profile, and appetite for them differs sharply between insurers. Specialist underwriters and agencies write these risks regularly. What matters is a complete presentation: the trade, the protections in place, the separation between tenancies and the maintenance record.
Vacant buildings can generally be placed, most often through specialist markets, and cover is usually narrower than for an occupied building — sometimes on a shorter policy term, sometimes with inspection or security conditions. The critical point is disclosure: tell us as soon as a building becomes vacant or is about to, because an undisclosed vacancy can affect a claim under an existing policy.
If the sum insured has only been indexed for several years, or was never based on a proper assessment of reinstatement cost, treat it as a live risk. Building costs, compliance requirements and professional fees have all moved. Start with our building cost calculator, read how co-insurance reduces a claim where the sum insured falls short, and consider a professional valuation for a significant asset.
The owners corporation insures the common property and the structure under the strata policy. As a lot owner you are normally left with your own fit-out and improvements, loss of rent, and your liability as a landlord — and there is no guarantee the strata sum insured is adequate. Ask for the current strata certificate of currency and let us read it against what you own.
Tailored risk management for property owners.
Send us your current schedule and we will tell you what it does and does not do. To arrange commercial property owners insurance, or to have an existing programme reviewed before renewal, complete the quote form below or speak to a broker directly.
Commercial Property Owners Insurance Quote Form
Complete the form below and one of our brokers will come back to you. The more detail you can give us about the building, its construction and its tenants, the more accurately we can approach the market.
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MKW Holdings Pty Ltd trading as MKW Insurance Brokers, ABN 53 617 495 495, AFSL 502391.
